Privacy Policy
Privacy Policy for Nirman IAS Institute Online Learning App:
Last Updated: [12-11-2024]
Nirman IAS Institute ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data you provide when using our online learning application (the "App"). By using the App, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you use the App:
Personal Information: This includes information such as your name, email address, phone number, mailing address, and any other details you provide during registration or when contacting us.
Usage Data: We collect information about how you interact with the App, including your device type, IP address, browser type, and browsing behaviour within the App.
Payment Information: If you make any payments through the App, we collect payment information like billing details, transaction history, and payment method. Payment processing is handled by third-party service providers.
2. How We Use Your Information
The information we collect may be used in the following ways:
To provide and improve the App's services and functionalities
To process your registration and manage your account
To process payments for courses or services
To communicate with you, including sending updates, promotions, and course-related materials
To respond to your inquiries and provide customer support
To analyze usage patterns to improve the App's performance and user experience
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:
With Service Providers: We may share your information with third-party service providers who assist us in operating the App, processing payments, or providing customer support.
Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes, such as a court order or subpoena.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access control protocols. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access, update, or delete your personal information by contacting us
Withdraw your consent to data collection or processing at any time
Opt-out of receiving promotional communications by following the instructions in those communications
6. Children’s Privacy
The App is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If we discover that we have collected such information, we will take immediate steps to delete it.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data security practices, please contact us at:
Phone: 8817869810/9479627666
Email: [nirmaniasindore@gmail.com/officenirmanias@gmail.com]
Address: [Indore Branch :- 160/4, Pipliyarao, A.B. Road, Indore (In Front of Vishnupuri I-Bus Stop)]
[ Gwalior Brancj :- 2/3 Aziz Complex, New Khera Pati Colony, Phool Bagh Gwalior (MP)]
By using the App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
By using our Platform and/or providing your information, you agree to the collection and use of the data you share on our Website in accordance with this Privacy Policy. This includes your consent to share your information as outlined in this Policy. Should we make any changes to our Privacy Policy, we will update this page to keep you informed about what information we collect, how we use it, and the circumstances under which we disclose it. If you do not agree with the terms outlined above, please refrain from using or accessing our Website.
1. Collection of Personally Identifiable Information
We collect certain information about you to help us serve you better. The information collected includes:
- Name
- Telephone Number
- Email Address
- Service Address
- Other information about the service address provided by you
- IP Address
- Device Information
- Network Information
- College/Institution Details and Location
- User-uploaded Photos and IDs
- Demographic Information (e.g., postcode, preferences, interests)
- Any other personal information you provide while booking a service or during customer surveys/offers.
Registration Information:
When creating a profile to use our services, you may be asked to provide:
- Name
- Username
- Password
- Email Address
- Specialty (selected from a drop-down menu if applicable)
- Year of Graduation or Year of Joining Undergraduate Medical Program
- College or University Name
- Optionally, a profile picture
Social Media Registration:
If you register using Facebook, you grant us access to your profile information, including your friends list. Your use of Facebook is governed by Facebook's Terms & Conditions and Privacy Policy.
Data Storage:
Your username, country, and specialty are stored on an unencrypted server. Your password is cryptographically hashed. Collectively, this is referred to as your “Personal User Information.”
User Responsibilities:
- Maintaining the confidentiality of your Personal User Information.
- Not allowing others to use your Personal User Information to access our services.
- Any damages resulting from activities that occur in your account.
- Ensuring that the information you provide is correct and updated.
Security Notification:
Notify us immediately at testnirmanias@gmail.com of any unauthorized use of your Personal User Information.
Anonymous Browsing:
You may browse our website without providing personal information. We may track certain information based on your website behavior (e.g., referring URLs, browser information, IP address).
Cookies:
We use cookies to analyze web traffic, measure promotional effectiveness, and enhance user experience. You can decline cookies through your browser settings, but certain features may not be available.
2. Use of Personal Information
The information we collect is used for various purposes:
- To find third-party service providers.
- For internal record-keeping.
- To improve our products and services.
- To send promotional emails about new products, special offers, or other information we think you may find interesting.
- To customize the website according to your interests.
We may also use your personal information to resolve disputes, promote a safe service environment, and detect and prevent fraud.
3. Sharing of Personal Information
We may share your information with:
- Payment service providers and regulatory authorities when required.
- Law enforcement or legal authorities when necessary to comply with the law or protect our rights and those of others.
- Third-party businesses if we undergo a merger or acquisition. The new entity will adhere to this privacy policy.
- Advertisers with aggregate or anonymized information to help target their audience.
If you subscribe to any plan, you may be required to upload a valid government-issued ID.
4. Information Safety
All information is stored on secure servers protected by passwords and security measures to prevent unauthorized access.
5. Choice/Opt-Out
You can opt-out of receiving promotional communications from us. To remove your contact information from our lists, please contact us at testnirmanias@gmail.com.
6. Contact Information
For any questions or concerns regarding this privacy policy, please reach out to us at testnirmanias@gmail.com